After decades of experience implementing and supporting enterprise-class Cloud and On-premise environments, we find that the operational demands of these environments are not getting any easier to maintain. In fact, as Cloud and hybrid implementations become increasingly common, supporting and managing today’s leading technologies including today’s demands around security become even more difficult. Maintaining an internal staff of architects, developers, support personnel, admins, and infrastructure for critical applications is expensive. TekStream’s support and managed services take this burden off your team, so you can focus on growth— leaving the IT details to us.
About Our Service Solutions:
TekStream’s Support Offerings are designed to provide companies with flexible support hours to ensure their enterprise solutions are running smoothly, securely and efficiently at all times. Our support technicians are dedicated to a quick response to requests, providing real-time solutions and services based on years of practice with a number of enterprise solutions and infrastructure components.
Further, our company has gone through the rigorous process of obtaining our SOC 1 and SOC 2 Type 2 compliance ensuring that our team has the controls and auditing in place to maintain the availability, confidentiality, and security of your system. As you look at TekStream to ensure the availability and health of your most important enterprise systems, this compliance should give you the confidence that you are in good hands with our team of experts.
Despite the advent of EDI and e-Invoicing, 60% of invoices still arrive on paper or via email in formats that can’t be easily uploaded to accounts payable processing systems. This requires manual entry, causing additional delays, costly errors, and frequent setbacks. EZ Cloud’s imaging and invoice processing technology automates 90% of the invoicing process.
Oracle implementations, whether On-Prem or in the Cloud, are challenging to maintain, support, and secure. Many organizations lack the in-house resources to support their entire Oracle technology stack, or they would prefer their internal IT staff to focus on internal initiatives that drive business instead of being bogged down in Oracle support and maintenance.
Whether you need guidance in setting up a new environment or assistance in creating new solutions to optimize existing environments, our team of certified support engineers ensures your company is getting the most out of your investment. With proactive identification of errors and anomalies, we can prevent lengthy outages and keep your system running smoothly, keeping operational disruptions to a minimum.